by Tami Vickery | Jul 18, 2024
This was the heading written for a recent review on Tripadvisor, a review that went on to say: ‘The service we received from all the staff, starting with Joyce on reception when we arrived and finishing on our last day’s with breakfast with Ella, (who ran a very...
by Tami Vickery | Jun 27, 2024
‘Brand Association’ is not a usual subject for a hotel to write about, but we mention it quite often because while we love Mandolay, we are not exactly a household name outside of Guildford. We are a beautiful, independently owned four star hotel and events venue,...
by Tami Vickery | Jun 13, 2024
Every month we take a look at someone or something that makes Mandolay such a special place to work in and visit. This month, we go ‘Behind the Scenes’ with our Head Housekeeper, Erika, and learn a little bit more about her role as head of a department that can...
by Tami Vickery | May 16, 2024
We all know the important ingredients of a successful meeting, and depending upon which article we last read on the subject, there are usually a whole list of ‘Ps’ to consider…Purpose, Planning, Preparation, Participants (we loved the one that included Pizza!)...
by Tami Vickery | May 9, 2024
The beautiful town of Guildford might sometimes appear rather sleepy, settled as it is in the greenery of Glorious Surrey, in the shadow of The Mount (the big hill at the bottom of the High Street), but nothing could be further from the truth! There’s always something...
by Tami Vickery | May 2, 2024
A recent survey showed that one of the most sought after facilities among regular hotel users was properly functioning air conditioning. Add this to the overwhelming amount of guest comments that we received and it’s no wonder that Mandolay has invested significantly...
