The Mandolay Hotel – my happy place.

This was the heading written for a recent review on Tripadvisor, a review that went on to say: ‘The service we received from all the staff, starting with Joyce on reception when we arrived and finishing on our last day’s with breakfast with Ella, (who ran a very...

A Quick Word about Feedback and Review Sites

Let us start this blog by stating that we love review sites, we really do; this is why we have TripAdvisor, Booking.com, and Google QR codes on such prominent display at reception and around the hotel. We also love feedback, which is why we email every single guest...